National Network for Equitable Library Service

Here are hundreds of tips, techniques, and samples that will help you create the perfect letter (or e-mail!) no matter what the occasion or circumstance, no matter how little time you have.

Experiences From the Light shares more than 50 fascinating stories of extraordinary, true-life adventures of light, including spiritual awakenings, near-death experiences, unexplainable synchronici

There are 9 million women-owned businesses in the United States; they account for $1.3 trillion in revenue. American women are starting businesses at a rate twice that of men.

The Winning Manager's Playbook gives business owners and managers what they so desperately need: a clear, focused, laser-sharp tactical manual of what they need to know right now to make their

“With his style of questioning alone, Jim Pyle can get more information than most other interrogators using multiple techniques.” –Gregory Hartley, coauthor of the bestseller How to Spot a Liar Th

Ultimately, every successful enterprise must attract, serve and win the loyalty of customers by providing worthwhile products and delivering excellent service.

Encyclopedia of Job Winning Resumes, Third Edition is the most helpful and comprehensive resume book you can buy.

Meticulously outlining an arsenal of cutting-edge tools and strategies tied to predicting performance and a "“passion for excellence,” David Snyder has developed what may be a paradigm shift i

What does American Express have in common with a one-woman meat vendor in Malaysia? Surprisingly, the answer is a “lot.” In today's competitive marketplace, size doesn’t matter.

The typical salesperson today is overwhelmed, with too much to do and not enough time in which to do it. Salespeople need help, and Dave Kahle provides it.

Performance appraisals are one of the most important, continuous responsibilities of a supervisor — and the most dreaded.

Are you too busy to even think about writing that business letter that was due yesterday? Are you agonizing over what to say or how to say it?

An Owner's Manual provides fast, practical and direct advice and that's what you get with this book!

The Office Politics Handbook is for business executives, managers, consultants, lawyers, agents, editors, and anyone who wants to become more politically astute, more powerful, and more successful.

Now the bestselling book of its kind has gotten even better.